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not working on AMD Radeon RX 570, nothing upscaled #838
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It looks like Upscayl is encountering an issue during the upscaling process, resulting in an empty output folder and sometimes causing the software to turn black. Here are some steps to troubleshoot and potentially resolve the issue: 1. Ensure Vulkan SupportVerify that your AMD Radeon RX 570 GPU supports Vulkan. You can use the VulkanCapsViewer to check for Vulkan support. If your GPU does not support Vulkan, Upscayl will not be able to upscale images. 2. Set GPU IDManually set the GPU ID to ensure that Upscayl is using the correct GPU for processing:
3. Reinstall Graphics DriversReinstall your graphics drivers to ensure they are up to date and properly configured. 4. Enable Hardware-Accelerated GPU SchedulingFollow the guide to enable hardware-accelerated GPU scheduling if your system supports it. 5. Disable Switchable GraphicsIf your system has switchable graphics, disable switchable graphics to ensure that the discrete GPU is being used. 6. Check for Specific ErrorsUpscayl has built-in error handling that can provide more specific information about what might be going wrong. Follow the troubleshooting steps provided in any error messages you encounter. 7. Check Logs and Post IssuesIf you encounter an "uncaughtException" or other errors, check the logs for more information. You can also post an issue on Upscayl's GitHub repository for further assistance. 8. Clear Cache and Temporary FilesClear Upscayl-related cache files on Windows:
9. Try a Different ModelTry using a different model to see if the problem is specific to the "remacri" model. For example, switch to the "realesrgan-x4fast" model and check if the upscaling process works. 10. Check for Software UpdatesEnsure that you are using the latest version of Upscayl. Sometimes, updates include bug fixes and improvements that can resolve existing issues. If these steps do not resolve the issue, please provide any additional error messages or logs that you encounter during the process. This information can help in diagnosing the problem further.
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Checklist
Describe the Bug
It was working perfectly a few months ago but now whenever I try to upscale an image, I get (image upscaled successfully) notification Instantly, showing original image compared with nothing, when I checked the output folder there's nothing there but a new empty folder. Also sometimes when i click on upscale the software turns black for some reason
To Reproduce
select image
choose a model
click on upscale
Upscayl Version (or commit hash)
upscayl-2.11.0-win
Platform
Windows
OS Version
Windows 10 Enterprise 22H2
GPU Name
AMD Radeon RX 570
Expected Behavior
No response
Screenshots
Logs
The text was updated successfully, but these errors were encountered: